Y2 Consulting Psychologists

PsyMax Solutions Customer Service Work Style Assessment

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selection, career/leadership

The Customer Service Assessment was created to help employers identify the right people for positions such as call center employees, retail clerks, cashiers, and those in similar service-oriented positions.

The Customer Service Assessment was designed to assist clients in identifying individuals who will:

  • Carry out tasks with attention to detail
  • Be able to withstand criticism and stress, and
  • Provide courteous, tactful, and accurate service to customers.

Available reports

PsyMax Solutions Customer Service Report

The Customer Service Assessment evaluates critical areas such as:

  • Conscientiousness: A dependable, careful, and thoughtful work approach, with a high level of effort and dedication in completing work assignments.
  • Cooperation/Teamwork: A willingness to work with others to achieve common goals and be part of a group; willingness and interest in assisting customers as a regular work function.
  • Courtesy/Tact: Treating others with respect as well as saying and doing the right thing at the right time; establishing and maintaining effective working relationships.
  • Persistent: Diligent, with follow-through and commitment to completing work assignments.
  • Stress Tolerance: Accepting criticism and dealing calmly and effectively with high-stress situations or heavy work loads.


$ 39.00

PDF View the sample report

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We are pleased to announce that Dr. David Joubert and Sophie Magnan, D. Psy., psychologists, have joined our team.

We are pleased to announce that Ms. Katia Giguère, Psychology Ph.D. Candidate, has joined our team.

We are pleased to announce the opening of a new location in March 2018 at the "Superclinique MédiGo" (165 Boulevard Saint-Raymond, Suite 212).

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