Psychologues Consultants Y2

Client Services Test (CLIENT-AT 04A)

Test de service à la clientèle (TH-CLIENT 04A)

web, papier

1 heure, 30 minutes

40

B (qualification et formation requises)

sélection

The Client Services Test was developed to assess the candidate's ability to react appropriately to situations encountered in an employee-client relationship. This test is intended mostly for customer service agents, representatives, technicians, advisors or any other position for which client services are important. Each question is preceded by a short scenario that may occur during interactions between a client and an employee.

Rapports disponibles

CLIENT-AT 04 Report

The Client Services Test is a test that measures the capacity to react adequately in situations within the framework of a client-employee relationship. It permits a fair estimation of a person's capacity to provide good client service. This test is mainly addressed to employments where client services are important aspect. The quantitative report is the standard report for the client service test. The results are presented in function of four evaluation criteria, which are: client orientation, the capacity to transmit information, the capacity to establish good interpersonal relations and the capacity to resolve given problems. The global result indicates a person's the score on each of the criteria in function of the evaluation scale.

4

72,00 $

PDF Voir l'échantillon de rapport

Contactez-nous Ajouter au panier

Derniers Tweets
Derniers blogues
Dernières nouvelles

Nous avons le plaisir d'annoncer l'ouverture d'une nouvelle succursale en mars 2018 à la Superclinique MédiGo (165 Boulevard Saint-Raymond, Suite 212).

Nous avons le plaisir d'annoncer que Dre Julie St-Jacques ainsi que Dre Vanessa Lamy-Landry, psychologues, se sont joint à notre équipe.

Nous avons le plaisir d'annoncer que la Dre Manon St-Pierre, psychologue, se joint à notre équipe.

Nous sommes maintenant fiers partenaires de la Clinique de la Mémoire de l'Outaouais du Dr Richard Bergeron à Gatineau pour des services d'évaluations neuropsychologiques et de psychothérapie.

© 2004-2019 Psychologues Consultants Y2 inc.
Suivez-nous : Blogues Facebook Twitter
Bulletin électronique